We went with Eclipse thanks to various recommendations. They started off crashing about once a week, and for the last 3 weeks have been crashing at least 3 times a night, apparently as they are upgrading us from 2Mb to 8Mb speed for no extra charge, but have to test what contention ratio we can cope with, which was supposed to only be a few days of problems.

I'm not happy, especially as the login details for contacting them don't work...