babysimon: (compile)
babysimon ([personal profile] babysimon) wrote2006-06-07 02:46 pm
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Plusnet suck

Your username: macmullen

Dear Mr Simon MacMullen,

Your peak-time usage for this billing month has now exceeded your 15GB
allowance.
The highest level of restrictions will now apply to your connection. Large
file downloads, through Usenet, peer-to-peer, and other file sharing
applications will be blocked until the end of the current billing month.
Don't worry, you'll still get broadband speeds for most activities such as
browsing, emails, and gaming.


Of course, when I signed up to this, there was no 15GB "allowance". Plusnet unilaterally migrated me from 2Mbit unlimited to 8Mbit with a fairly small limit.

So, can anyone recommend an ADSL provider that doesn't suck, for when we move house? They would need to be able to provide a static IP address.
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[identity profile] ravenevermore.livejournal.com 2006-06-07 01:54 pm (UTC)(link)
I'm currently with ZenADSL.
They've been very good to me. One time there was a BT fault (not Zen) not only did they chase BT, hound them till they fixed it, they also rang up my mobile phone to let me know it'd be fixed when i get home.

They get a 'Good Work Fella' Award from me. :)

[identity profile] topbit.livejournal.com 2006-06-07 02:07 pm (UTC)(link)
How long before the end of the billing month to go?

I've got plusnet myself, and that's the one thing I don't like either. I run all my really downloads to run after midnight, but I'm still averaging a couple of hundred meg/day with browsing, and what I do download.

[identity profile] funky-firelord.livejournal.com 2006-06-07 02:17 pm (UTC)(link)
Also looking for a ISP that does not suck,

Dont go with VIRGIN whatever you do, I have a 8mb/s a connect and I get the download speed of a 1.8mb/s.

BT so far are looking to be the best for cost/speed wise.
Pipex are also quite good.

Firelord
(deleted comment) (Show 1 comment)

[identity profile] ciphergoth.livejournal.com 2006-06-07 02:22 pm (UTC)(link)
Zen did not unilaterally upgrade me - they offered me a free upgrade to a faster service capped at 20Gb.
adjectivegail: (computer crash)

[personal profile] adjectivegail 2006-06-07 03:57 pm (UTC)(link)
I've not used Zen myself but many, many people seem to think they're good (as some of the comments here have shown!)

I dunno about static IP addresses (whassat?) but I started using Bulldog when I moved a few months ago and have no complaints.

Humm

[identity profile] kingginger.livejournal.com 2006-06-07 05:01 pm (UTC)(link)
How come you have only got a 15Gb cap?

I'm with PlusNet, and I've had a few emails of warning, but just to put me on level 1 of bandwidth throttling, but I've got a good 30Gb at least?

Odd!

(If using Bittorrent apps, do use encryption on the transport and that gets past the p2p throttling by the way)

[identity profile] thekumquat.livejournal.com 2006-06-07 06:00 pm (UTC)(link)
We went with Eclipse thanks to various recommendations. They started off crashing about once a week, and for the last 3 weeks have been crashing at least 3 times a night, apparently as they are upgrading us from 2Mb to 8Mb speed for no extra charge, but have to test what contention ratio we can cope with, which was supposed to only be a few days of problems.

I'm not happy, especially as the login details for contacting them don't work...
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