Plusnet suck

[babysimon]

Your username: macmullen

Dear Mr Simon MacMullen,

Your peak-time usage for this billing month has now exceeded your 15GB
allowance.

The highest level of restrictions will now apply to your connection. Large
file downloads, through Usenet, peer-to-peer, and other file sharing
applications will be blocked until the end of the current billing month.
Don't worry, you'll still get broadband speeds for most activities such as
browsing, emails, and gaming.

Of course, when I signed up to this, there was no 15GB "allowance". Plusnet unilaterally migrated me from 2Mbit unlimited to 8Mbit with a fairly small limit.

So, can anyone recommend an ADSL provider that doesn't suck, for when we move house? They would need to be able to provide a static IP address.

Comments

[thekumquat.livejournal.com]

We went with Eclipse thanks to various recommendations. They started off crashing about once a week, and for the last 3 weeks have been crashing at least 3 times a night, apparently as they are upgrading us from 2Mb to 8Mb speed for no extra charge, but have to test what contention ratio we can cope with, which was supposed to only be a few days of problems.

I'm not happy, especially as the login details for contacting them don't work...

[conflux.livejournal.com]

After raising a case with them it has now got more reliable but the speed has dropped to 1.8Mb/s. It is almost certainly a BT problem but they seem hopeless at getting it sorted. I got a vast email of questions, most of which they should already know.